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Fri Nov 21 2008
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Columns
Norman Solomon
What happened to the 'Information Superhighway'?
January 7, 2000
A few numbers tell a dramatic story about extreme changes in media
fascination with the Internet.
After the 1990s ended, I set out to gauge how news coverage of cyberspace
shifted during the last half of the decade. The comprehensive Nexis
database yielded some revealing statistics:
- In 1995, media outlets were transfixed with the Internet as an amazing
source of knowledge. Major newspapers in the United States and abroad
referred to the "information superhighway" in 4,562 stories. Meanwhile,
during the entire year, articles mentioned "e-commerce" or "electronic
commerce" only 915 times.
- In 1996, coverage of the Internet as an "information superhighway" fell
to 2,370 stories in major newspapers, about half the previous year's level.
At the same time, coverage of electronic commerce nearly doubled, with
mentions in 1,662 articles.
- For the first time, in 1997 the news media's emphasis on the Internet
mainly touted it as a commercial avenue. The quantity of articles in major
newspapers mentioning the "information superhighway" dropped sharply, to
just 1,314. Meanwhile, the references to e-commerce gained further
momentum, jumping to 2,812 articles.
- In 1998, despite an enormous upsurge of people online, the concept of
an "information superhighway" appeared in only 945 articles in major
newspapers. Simultaneously, e-commerce became a media obsession, with those
newspapers referring to it in 6,403 articles.
- In 1999, while Internet usage continued to grow by leaps and bounds,
the news media played down "information superhighway" imagery (with a mere
842 mentions in major papers). But media mania for electronic commerce
exploded. Major newspapers mentioned e-commerce in 20,641 articles.
How did America's most influential daily papers frame the potentialities
of the Internet? During the last five years of the 1990s, the annual number
of Washington Post articles mentioning the "information superhighway" went
from 178 to 20, while such New York Times articles went from 100 to 17. But
during the same half decade, the yearly total of stories referring to
electronic commerce zoomed -- rising in the Post from 19 to 430 and in the
Times from 52 to 731.
In other prominent American newspapers, the pattern was similar. The Los
Angeles Times stalled out on the "information superhighway," going from 192
stories in 1995 to a measly 33 in 1999; Chicago Tribune articles went from
170 to 22. Meanwhile, the e-commerce bandwagon went into overdrive: The
L.A. Times accelerated from 24 to 1,243 stories per year. The Chicago
Tribune escalated from 8 to 486.
Five years ago, there was tremendous enthusiasm for the emerging World
Wide Web. Talk about the "information superhighway" evoked images of
freewheeling, wide-ranging exploration. The phrase suggested that the Web
was primarily a resource for learning and communication. Today, according
to the prevalent spin, the Web is best understood as a way to make and
spend money.
The drastic shift in media coverage mirrors the strip-malling of the Web
by investors with deep pockets and neon sensibilities. But mainstream news
outlets have been prescriptive as well as descriptive. They aren't merely
reporting on the big-bucks transformation of the Internet, they're also
hyping it -- and often directly participating. Many of the same mega-firms
that dominate magazine racks and airwaves are now dominating the Web with
extensively promoted sites.
Yes, e-mail can be wonderful. Yes, the Internet has proven invaluable for
activists with high ideals and low budgets. And yes, Web searches can
locate a lot of information within seconds. But let's get a grip on what
has been happening to the World Wide Web overall.
The news media's recalibration of public expectations for the Internet has
occurred in tandem with the steady commercialization of cyberspace. More
and more, big money is weaving the Web, and the most heavily trafficked
websites reflect that reality. Almost all of the Web's largest-volume sites
are now owned by huge conglomerates. Even search-engine results are
increasingly skewed, with priority placements greased by behind-the-scenes
fees.
These days, "information superhighway" sounds outmoded and vaguely quaint.
The World Wide Web isn't supposed to make sense nearly as much as it's
supposed to make money. All glory to electronic commerce! As Martha Stewart
rejoiced in a December 1998 Newsweek essay: "The Web gives us younger, more
affluent buyers."
Establishing a pantheon of cyber-heroes, media coverage has cast
businessmen like Bill Gates, Jeff Bezos and Steve Case as great
visionaries. If your hopes for the communications future are along the
lines of Microsoft, Amazon.com and America Online, you'll be mighty pleased.
Norman Solomon's latest book The Habits of Highly Deceptive Media: Decoding Spin and Lies in Mainstream News has
just won the 1999 George Orwell Award for Distinguished Contribution to
Honesty and Clarity in Public Language, presented by the National Council
of Teachers of English.
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Don't forget to check out articles from 2007 and 2008 
Norman Solomon
"And now, the P.U.-litzer Prizes for 2000" December 23, 2000
"Media crucial as Bush faces 'Legitimacy Gap'" December 17, 2000
"How to improve on the feats of network news" December 8, 2000
"A dire shortage of pre-inaugural schlock" November 30, 2000
"Finally: A Huge Media Spectacle That Really Matters?" November 23, 2000
"Public wiser than pundits in post-election uproar" November 16, 2000
"Arrogance of TV Networks: Compounding a national crisis" November 9, 2000
"New Democrats: Maybe the jig is up" November 2, 2000
"Resistance to a tightening grip of censorship" October 26, 2000
"The debates: Truth is stranger than science fiction" October 19, 2000
"Media spin remains in sync with Israeli occupation" October 13, 2000
"Our debts to new media technology" October 6, 2000
"Level the playing field: What a media concept!" September 29, 2000
"Dr. Laura gets a TV show-but at what cost?" September 7, 2000
"When watchdogs have a blind spot - for themselves" August 31, 2000
"Paying homage to the Two-Party Media System" August 24, 2000
"The Deception Convention: Don't stop winking about tomorrow" August 17, 2000
"Holy smoke and mirrors: the rise of centrist theocrats" August 10, 2000
"The Pleasantville party floats on a media cloud" August 2, 2000
"Convention hospitality and police brutality" July 24, 2000
"The easy media politics of optimism" July 19, 2000
"And now, an all-new episode of 'Media Jeopardy!'" July 13, 2000
"Nader raises hackles of media establishment" July 6, 2000
"George Orwell's unhappy birthday" June 29, 2000
"The Los Alamos story: spinning like crazy" June 22, 2000
"The case for corporate-given names" June 15, 2000
"Can 'E-government' bring us point-and-click democracy?" June 8, 2000
"Campaign forecast: A long hot summer of punditry" June 1, 2000
"U.S. news media: A security zone for Israel" May 25, 2000
"Virtual Commandments of the dot.com faith" May 18, 2000
"Overcoming the hazards of media monoculture" May 11, 2000
"Ad industry: Giving women special treatment " May 3, 2000
"Break up Microsoft? . . . Then how about the media 'Big Six?'" April 27, 2000
"When Corporate Media Cover 'Independent Media'" April 20, 2000
"Protests in Washington clash with media spin" April 13, 2000
"From the news media to Elian, with love" April 6, 2000
"Mickey Mouse network participates in abuse" March 30, 2000
"Broadcasters celebrate big gains from violence and greed" March 26, 2000
"A season of news coverage: No cure for political blues" March 25, 2000
"The power and limits of photojournalism" March 23, 2000
"The media’s lethal injection of numbing" March 16, 2000
"Self-censorship is shadowing the new media era" March 3, 2000
"Reporting on bloodshed, TV journalists play dumb" March 2, 2000
"Dr. Laura: Radio’s leading anti-gay zealot" February 24, 2000
"NPR floats an ombudsman, but problems run deep" February 17, 2000
"E-Vandalism intrudes on the power to be heard" February 10, 2000
"Fine journalism deserves a lot more attention" February 3, 2000
"Bill Bradley, news media and 'The Politics of Ambiguity'" January 27, 2000
"Aol Time Warner: calling the faithful to their knees" January 14, 2000
"What happened to the 'Information Superhighway'?" January 7, 2000
Read Articles by Year: 2007 2006 2005 2004 2003 2002 2001 2000

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